KMC Carpet Care
Pinellas and Hillsborough County's Friendliest Carpet, Tile and Upholstery Care - KMC Carpet Care


Our Privacy Policy

We respect your privacy

Our Committment

KMC Carpet Care is committed to protecting your right to privacy when visiting our Web site. We recognize that when you share your personal information with us, you expect us to treat that information in a serious and responsible manner. This Privacy Policy below discloses what information we gather, how we use that information, and how you can correct or change that information.

In summary, you should know that

KMC Carpet Care has security measures in place to keep your personal information secure.

KMC Carpet Care does not sell your personal information to or share your personal information with other companies.

Registration and order forms

If you choose to register with KMC Carpet Care, request a quote or to place an order with us, we may ask that you provide us with contact information (first and last name, e-mail address and telephone number), financial information (account or credit card numbers), demographic information (address, age, gender), and unique identifiers , information about where you learned of our products and information about your intended use of our products.

We do not purge customer information on a regular basis, so information you provide us will remain in our systems for an indefinite amount of time. We may use your contact information to send you information about us and to contact you when necessary.

If you do not want to receive any mailings from us, please see the choice/opt-out section below.

Financial information is used only to bill you for products or services.

Demographic information may be used to tailor your experience at our sites, showing you information that we think you might be interested in, and presenting information according to your preferences. In addition, our sales and marketing departments may also use demographic information, information about where you learned of our products and information about your intended use of our products to improve our advertising and marketing efforts and to measure interest in our products. We may use unique identifiers to allow customers to identify themselves to us.

Surveys and contests

KMC Carpet Care may invite you to participate in online surveys or contests. Participation is never required. If you choose to participate, you may be asked to disclose contact and demographic information as well as additional information about you and/or your company. We may use this information to send you information about our company, contact you when necessary, tailor your experience at our site, display information according to your preferences and improve our Web sites, products and advertising. If you do not want to receive any mailings from us, please see the choice/opt-out section below.

Public forums

KMC Carpet Care may make chat rooms, forums, message boards, and/or news groups available to you. Because any information that is disclosed in these areas becomes public information, you should exercise caution when deciding whether to disclose your personal information.

Information requests

You may be able to request information on our sites regarding our products and services, including technical support and customer service, by using online forms. We ask that you provide certain contact information to allow us to fulfill your request and to send you information about KMC Carpet Care's products and services. If you do not want to receive any mailings from us, please see the choice/opt-out section below.

Children's guidelines

Although KMC Carpet Care 's site is not geared towards children, KMC Carpet Care nonetheless attempts to protect children. KMC Carpet Care must, however, rely on the information provided to us by visitors to our sites. As a result, it is impossible for us to guarantee with absolute certainty that the information collected and utilized by KMC Carpet Care is not derived from a child. It is the parent's reponsibility to properly configure their computers and internet access to prevent their children from accessing sites they do not find appropriate.

IP addresses

We may use your IP address to help diagnose problems with our website and gather broad demographic information to measure general interest in our products.

Cookies

Our Web servers may place small bits of text or "cookies" onto your computer's hard drive and memory. Cookies enable us to identify you so you do not have to re-enter certain information each time you visit our sites and allow us to keep track of your preferences. We do not employ cookies to monitor your access to other sites or track your shopping activities.

Supplemental information

We may supplement the information that you provide with information that is received from third parties. For example, KMC Carpet Care may use information that we purchase from a database marketing information firm to enhance our understanding of the information that you provide.

Links to other sites

KMC Carpet Care's site may contain links to other sites. KMC Carpet Care is not responsible for the privacy practices or the content of such Web sites.

Choice/opt-out

Our site provides you with the opportunity to opt-out of receiving communications from us at any point where we request information. To change or cancel your KMC Carpet Care newsletter subscriptions, visit our newsletter subscription page. If you have any problems canceling your e-mail subscriptions, please contact us at 727-593-0113. Or you can send an e-mail to KMC Carpet Care at customerservice@KMCCarpetCare.com

Correct/update

Should you find any inaccurate information or want to change or update information you have provided please send an email to customerservice@KMCCarpetCare.com referencing your contract number or contact us at 727-593-0113 for personal assistance.

Confidentiality

KMC Carpet Care does not sell customer information to any other business or organization. Information you provide us is used soley to contact you regarding your inquires or ongoing bookings. You may contact us at 727-593-0113 to request we no longer contact you.

Agents

We may employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, analyzing data, providing marketing assistance, providing search results and links (including paid listings and links), processing credit card payments, and providing customer service.

Contacting the Web site

If you have any questions about KMC Carpet Care's privacy statement or the privacy practices of our site, please contact us at 727-593-0113. Or you can send an e-mail to KMC Carpet Care at customerservice@KMCCarpetCare.com

Updates/Effective Date

KMC Carpet Care reserves the right to amend this Privacy Policy from time to time. Changes to this Policy will apply to information we have received and information we receive after the revised Policy is effective. When we do amend this Policy, the revised Policy will be posted here so please visit this Web page to view the most current Policy.

The effective date of this version of the Privacy Policy is: May 21, 2008..